Privacy Policy
Effective Date: September 9, 2026
Last Updated: September 9, 2026
This Privacy Policy explains how Lighthouse Logistics ("we," "us," or "our") collects, uses, discloses, retains, and protects information when you use our website, application, Squarespace integration, APIs, and related services (collectively, the "Services").
We respect your privacy and are committed to handling personal information responsibly.
1. Information We Collect
The information we collect depends on how you use our Services and the permissions you grant to us.
Information You Provide
We may collect information you provide directly to us, such as:
Name;
Email address;
Company or organization name;
Account or login information;
Contact information;
Billing information, where applicable;
Communications you send to us; and
Other information you voluntarily provide.
Information From your Marketplace
If you connect our App to a marketplace website or account, we may receive information from that marketplace based on the permissions you authorize and the functionality you use.
Depending on the App's features and permissions, this may include information such as:
Marketplace website identifiers and basic website information;
Website, store, product, inventory, order, or transaction information;
Customer or contact information;
Form submission information;
Marketing preferences; and
Other information made available through the marketplace APIs that the App is authorized to access.
We access only the marketplace information necessary to provide the features and services of the App.
The specific information accessible to the App depends on the permissions you authorize.
Information Collected Automatically
When you use our Services, we and our service providers may automatically collect certain technical information, such as:
IP address;
Browser type and version;
Device type;
Operating system;
Pages or features accessed;
Dates and times of access;
Referring website or page;
General usage and diagnostic information; and
Information collected through cookies or similar technologies.
2. How We Use Information
We may use information we collect to:
Provide, operate, maintain, and improve the Services;
Connect and operate the App with marketplace websites and services;
Authenticate users and maintain authorized connections;
Process transactions and subscriptions, where applicable;
Respond to questions, requests, and support inquiries;
Monitor and improve the security and reliability of the Services;
Detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized activity;
Comply with applicable laws and legal obligations;
Communicate with you about the Services, including important service, security, or administrative notices; and
Perform other purposes disclosed to you at the time information is collected or otherwise permitted by applicable law.
We do not use marketplace data for purposes unrelated to providing or improving the functionality of the App except where permitted by applicable law and the applicable marketplace platform requirements.
3. How We Share Information
We may disclose information in the following circumstances:
Service Providers
We may share information with vendors and service providers that help us operate the Services, such as hosting providers, cloud infrastructure providers, analytics providers, customer support platforms, email providers, security providers, and payment processors.
These providers may access information only as reasonably necessary to provide services to us and subject to appropriate contractual or other safeguards.
Marketplace
If you use an integration with your marketplace, information may be exchanged with your marketplace as necessary to establish, maintain, and operate the integration.
Legal Requirements
We may disclose information if we believe disclosure is reasonably necessary to:
Comply with a legal obligation, court order, subpoena, or lawful governmental request;
Protect the rights, property, or safety of our company, users, or others;
Detect or prevent fraud, security issues, or illegal activity; or
Enforce our agreements.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
With Your Direction
We may disclose information when you direct us to do so or otherwise consent to the disclosure.
We do not sell personal information for money.
4. Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies to operate our Services, remember preferences, understand usage, maintain security, and improve performance.
Depending on the technologies we use, you may be able to control certain cookies through your browser settings or our cookie preferences mechanism.
Some features may not function properly if certain cookies or similar technologies are disabled.
5. Analytics
We may use analytics and similar technologies to understand how users interact with our Services, troubleshoot problems, and improve functionality.
For example, if we use Google Analytics, information about your use of our Services may be processed by Google in accordance with Google's applicable policies.
6. Advertising
No Advertising: We do not currently use personal information for targeted advertising or sell personal information for advertising purposes.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal and contractual obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.
Retention periods vary depending on the type of information and the reason we collected it.
When you disconnect the App from your marketplace account, we will handle information obtained through the integration in accordance with our applicable retention practices and legal obligations.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You are also responsible for maintaining the security of your own accounts and credentials.
9. International Data Transfers
Depending on where you and our service providers are located, personal information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
10. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
Request access to personal information we hold about you;
Request correction of inaccurate information;
Request deletion of certain information;
Request restriction of certain processing;
Object to certain processing;
Request portability of certain information;
Withdraw consent where processing is based on consent; and
Lodge a complaint with an applicable privacy or data protection authority.
These rights are subject to applicable legal limitations and exceptions.
To exercise applicable rights, contact us using the information below. We may need to verify your identity before fulfilling a request.
11. California Privacy Rights
If you are a California resident, California law may provide you with additional privacy rights.
Depending on applicable law, these may include rights to know/access, correct, delete, and obtain information about the categories of personal information we collect and disclose, as well as the right to opt out of certain forms of sharing or targeted advertising.
We do not sell personal information for money.
California residents may submit privacy requests by contacting us at:
We will not discriminate against you for exercising privacy rights provided by applicable law.
12. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information.
Where applicable law establishes a higher minimum age for consent or imposes additional requirements, we will comply with those requirements.
13. Third-Party Services and Links
Our Services may contain links to or integrations with third-party websites, applications, or services.
We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party service you use.
Your use of marketplace services is also subject to the marketplace’s own terms and privacy practices.
14. Marketplace Integration
Our App may use marketplace APIs and authorization mechanisms to provide integration functionality.
When you authorize the App, the marketplace may provide the App with access to information according to the permissions displayed during the authorization process.
You can revoke the App's access through the applicable marketplace account or authorization controls.
Our collection and use of information obtained through the marketplace are governed by this Privacy Policy and applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date above and, where appropriate, provide additional notice.
Your continued use of the Services after an updated Privacy Policy becomes effective is subject to the updated policy to the extent permitted by applicable law.
16. Contact Us
If you have questions about this Privacy Policy or want to exercise applicable privacy rights, contact us at:
Lighthouse Logistics Inc.
2880 Ridgewood Park Dr
Winston-Salem, NC 27107
Privacy Email: info@lighthouse3pl.com
Website: https://lighthouse3pl.com